Privacy Policy

London South Bank University wants you to have complete control over how your data is handled and stored. This privacy notice outlines how we process your personal data  when we enrol you onto our short courses and during your time studying with us.

• What data do we collect and why?

  Type of data collected and held

  • Application information

  • CV and cover letter

  • Professional references
  • Academic references
  • Immigration details
  • Application details
  • Copy of passport
  • Contact information
  • Financial information
  • Health and disability information (where applicable)
  • Course attendance
  • Course performance information
  • Course feedback

   

  Why do we collect this data?

  • In order to assess your suitability for the course and vet applicants

  • To provide you with information and course schedules

  • To take payments for courses
  • To provide you with marketing information on future offerings if you have opted in to this service (explicit consent for marketing)
  • To provide you with support and reasonable adjustments (explicit consent for health and disability information)
  • To provide feedback on your performance and to record course outcomes
  • To assess course content and inform future course offerings

   

   You will not be subject to decisions made about you solely based on automated processing, including profiling.

• Who will see your data?

  In order to provide enrolment and support for students on our short courses we will share your data with Powerhouse Hub, who own and manage our learning platform.

  If your course is being funded by your employer we will provide them with information on your attendance and performance.

  In order to process the online card payments for the course we use WPM as our payment provider and limited data will be shared with them to facilitate the payment. WPM's privacy policy is here.

   

• How long will we keep your data?

  Personal data on your student profile will be deleted after your profile has been inactive for 2 calendar years.

  Attendance information (and the result of any assessment) will be retained for a period of 3 years from the end date of the short course after your profile has been inactive for 2 calendar years, in order to provide confirmation of attendance should it be requested by the participant in future.

• What are your rights?

  The term ‘data subject’ refers to any individual person who can be identified by the information we collect and hold in connection with our learning platform.The following are your rights as a data subject in relation to the data processed under this privacy notice. You can exercise your rights, or ask for further information, by contacting the Data Protection Officer on dpa@lsbu.ac.uk.

  • The right to be informed about what we do with your personal data

  • The right to be informed about what we do with your personal data.

  • The right to access your personal data.

  • The right to have your personal data corrected if it’s inaccurate, or completed if incomplete.

  • The right to have your personal data erased in certain circumstances.

  • The right to request restriction of the processing of your personal data.

  • The right to obtain and reuse (data portability) your personal data where it is based on consent or contract as a legal basis.

  • Where you have given consent to processing your data, you have the right to withdraw your consent at any point.

  • You have the right to complain to the Information Commissioner’s Office (ICO) about the way in which we process your personal data. You can make a complaint on the ICO’s website https://ico.org.uk.