Artificial intelligence is rapidly transforming the way organisations operate, make decisions, and deliver services. This introductory course is designed for leaders and decision-makers who want to develop a clear, practical understanding of AI and its strategic potential.
Combining accessible theory with real-world examples, the course explores the core principles of AI, the opportunities and risks associated with adoption, and the challenges organisations face when implementing AI technologies. Participants will learn how to critically assess AI solutions, distinguish genuine business value from industry hype, and identify applications that align with organisational objectives and operational needs.